Privacy & Cookie Policy

This Privacy Policy explains how TV-API collects, uses, stores, and protects information when you use our website, API services, applications, documentation, and related services. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our services, we may collect certain information necessary for providing, maintaining, securing, and improving the platform.

Account Information

  • First name and last name.
  • Email address.
  • Phone number and mobile number.
  • Postal address and country information.
  • Account preferences and settings.

Technical Information

  • IP address.
  • Browser type and version.
  • Device information.
  • Operating system information.
  • Referring websites and pages.

Support Communications

If you contact us for support, feedback, or inquiries, we may store the information you voluntarily provide in order to respond to your request and improve customer support services.

2. How We Use Information

Information collected through our services may be used for the following purposes:

  • Providing and maintaining the service.
  • Authenticating users and securing accounts.
  • Monitoring performance and reliability.
  • Preventing abuse, fraud, and unauthorized access.
  • Improving features, functionality, and user experience.
  • Responding to support requests and communications.
  • Complying with legal obligations.

3. API Logs and Monitoring

To operate and secure the platform, we may collect and retain API usage information, including request timestamps, endpoint usage, response status codes, request volume, IP addresses, API key identifiers, and other technical metadata.

This information is used for security monitoring, abuse prevention, troubleshooting, service optimization, analytics, rate limiting, billing verification, and maintaining platform stability.

4. Cookies and Similar Technologies

We use cookies and similar technologies to improve functionality, remember preferences, maintain user sessions, and understand how users interact with our services.

Essential Cookies

These cookies are necessary for the operation of the website and cannot be disabled without affecting core functionality.

Preference Cookies

These cookies remember settings such as language preferences, display options, and other personalization choices.

Analytics Cookies

These cookies help us understand how visitors interact with the website, allowing us to improve performance, usability, and content quality.

You may control cookie preferences through your browser settings or any cookie consent tools provided on the website.

5. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of the platform.

  • Account information may be retained while your account remains active.
  • Technical logs may be retained for operational and security purposes.

6. Information Sharing

We do not sell personal information to third parties.

Information may be shared with trusted service providers when necessary to operate the platform, process payments, provide infrastructure, improve security, or comply with legal requirements.

Such providers are only permitted to use information as necessary to perform services on our behalf.

7. Data Security

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

8. International Data Transfers

Our services may be operated using infrastructure located in different countries. By using the service, you understand that information may be transferred to, processed in, or stored in jurisdictions outside your country of residence.

9. Your Privacy Rights

Depending on your jurisdiction and applicable laws, you may have the right to:

  • Access personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Object to certain processing activities.
  • Request restriction of processing.
  • Request a copy of your information where applicable.

Requests regarding privacy rights may be submitted through our contact channels.

10. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided personal information, please contact us so appropriate action can be taken.

11. Third-Party Services

Our website and services may contain links to third-party websites, services, payment processors, analytics platforms, content providers, or other external resources.

We are not responsible for the privacy practices, content, security, or policies of third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective upon publication on this page, unless otherwise stated.

Continued use of the service following any update constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have questions regarding this Privacy Policy, data handling practices, privacy rights, or other related matters, please contact us through our Contact Page.